Uber News: Connect Ahead of the Pickup with In-App Chat

Uber News: Connect Ahead of the Pickup with In-App Chat

Uber News: Connect Ahead of the Pickup with In-App Chat

We’re adding a way for riders and drivers to chat right in the Uber app. It’s now easier than ever to get in touch.

Every great ride starts with the pickup, so we’re always thinking about ways to make the pickup experience as frictionless as possible for riders and drivers alike. That includes helping riders and drivers connect should they need to get in touch with one another to solve for things like road closures, or to just provide information on their exact location.

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